The Housing First Initiative supports the development, management, operations and services of permanent supportive housing. Permanent supportive housing works because it combines quality affordable housing with an array of accessible mental health, recovery, employment and other support services.

Permanent supportive housing enables people to become housed first and then work to regain control over their lives and their health in a safe, secure environment.

Housing First residents have all of the typical rights and responsibilities of being a tenant. Each resident has a standard lease agreement to which they must comply. There are no requirements beyond basic lease compliance, and residents may live in their apartments for as long as they wish.

Services are voluntary, and acceptance of services is not required for lease compliance. Services and building management staff work together to create an atmosphere of trust that encourages engagement. Services are available to help the resident remain successfully housed and achieve other life goals. On-site case managers link residents to everything from health care to job training and education. Most services are available at the Housing First property, eliminating barriers such as lack of reliable transportation. Fear and anxiety is also reduced since these services are provided in a familiar, comfortable environment.